Call 0330 223 0099

No Police Involved

If you are 13 years and older, you can book an appointment and attend our SARC without Police involvement (as a self-referral).

This option allows you to receive important healthcare and have evidence collected, without reporting to the Police.

If you wish to book an appointment and attend our SARC without Police involvement, please call us to speak to one of our specially trained nurses who can arrange an appointment for you on 0330 223 0099 (9 am – 9 pm, Monday – Sunday).

Appointments for under 13s need to be made via the Police or Social Care. 

How we can help

We provide a medical assessment, a forensic examination (for the purpose of DNA collection), support services and aftercare referrals for further treatment, support and guidance.

You will be offered these services based on your individual needs.

You will need an appointment before coming to the Herts SARC.

To self-refer (book an appointment and attend our SARC without Police involvement), please call us on 0330 223 0099 (9 am – 9 pm, Monday – Sunday)

An appointment for someone else

If you are concerned about someone you know like a friend, family member or colleague, we can help.

If they are 13 years or older, they can visit The Herts SARC.

Please share our service information with them and let them know that they can speak anonymously with one of our nurses by phone before deciding how to proceed.

We are unable to make an appointment for someone without their knowledge and consent.

Appointments for under 13s need to be made via the Police or Social Care. 

Before attending an appointment

You may have been asked by The Herts SARC, or another professional, to not wash your body or drink hot liquids before an appointment. This is to help preserve forensic evidence. The comfort of our patients is most important so if this has happened don’t worry, you can still attend an appointment.

An appointment may last for 2 to 5 hours depending on the care and support needed, so visitors may want to wear or bring some comfy clothes to change into.

Following the assessment/examination, you will be offered the opportunity to take a shower and change your clothes.

Please try to arrive on time for your appointment. If you think you are going to be early or late, please contact us to let the staff know.

During an appointment

When you arrive at the SARC you will meet our crisis worker and one of our nurses. Your crisis worker will stay with you throughout your time at the SARC to help and guide you. 
 
Both the crisis worker and nurse will support you, answer any questions you may have and explain what happens during your appointment.

 

As part of the appointment, we will talk to you about your healthcare needs and when necessary, risk assessment for pregnancy and blood-borne viruses. You will have access to appropriate medication relevant to the sexual assault such as emergency contraception if needed.

Our team can also provide immediate sexual health advice and provide information about screening for sexually transmitted infections (STIs). We do not complete STI screening at the SARC, but we can support and refer you to a service for this.

Forensic medical examinations

Depending on when the incident happened, you may be offered the option to have a forensic medical examination that includes checking for any physical injuries and collecting forensic samples. If an examination is something you are considering, it is best to contact us as soon as possible.

Medical examinations are conducted by our highly skilled and compassionate sexual offence examiners.

We offer to collect forensic samples even if you do not want to involve the Police at the time. This gives you the option to have forensic evidence if you choose to report the incident at a later date. In this instance, all samples will be stored at our SARC for 2 years.

During the examination, the nurse and crisis worker will regularly check in with you to make sure you are ok and want to continue. You are in control and can have a break or stop the examination at any point.

After the examination, you have the option of having a shower at the centre and we provide a care bag which has items such as shampoo and a toothbrush. We also provide clothing to change into if your clothing has been taken as evidence.

Aftercare

If you agree to additional referral support, your nurse and support worker will likely refer you to other services who will be able to offer you additional support following your appointment with us. These services might include (but are not limited to) mental health/counselling, sexual health, your GP, or the local Independent Sexual Violence Advisor (ISVA) service.

You can contact us at any time following your appointment if you have any questions or need help and support.

With your permission, one of our nurses will contact you 6 weeks after your appointment to check in on you and make sure that you have been contacted by the referral services recommended for you.

Get in contact
with us

Make an
appointment

Call us 9 am – 9 pm, Monday – Sunday to make an appointment:

0330 223 0099

 

Professional
Referrals

All referrals from Police and professionals should be made by telephone:

0330 223 0099

Helpful
Resources

Visit our resources page to find our leaflet and information on other helpful services.